VMware RemoteHelp 20.07

AirWatch, LLC ❘ Freeware ❘
iOS
out of 5 votes

VMware RemoteHelp™ is a remote support application that provides the convenience of securely sharing your screen with customer support representatives in real-time. Initiating a remote session is effortless: just download the application and input the 4-digit pin furnished by the support agent. As a user, you have the flexibility to pause or terminate remote sessions at your discretion.

It is important to note that VMware RemoteHelp is designed as a general support tool and is not specifically tailored for VMware products. For technical assistance related to VMware products and services, we recommend visiting www.vmware.com/support.

Overview

VMware RemoteHelp is a Freeware software in the category Business developed by AirWatch, LLC.

The latest version of VMware RemoteHelp is 20.07, released on 09/25/2024. It was initially added to our database on 09/25/2024.

VMware RemoteHelp runs on the following operating systems: iOS.

Users of VMware RemoteHelp gave it a rating of 5 out of 5 stars.

Pros

User-friendly interface that simplifies remote support
Robust security measures to protect sensitive data
Integration with AirWatch platform for streamlined management
Cross-device compatibility, allows support for various devices
Real-time chat functionality for improved communication between agents and users
Efficient troubleshooting tools that help diagnose problems quickly
Customizable settings to fit organizational needs

Cons

Requires a stable internet connection for optimal performance
Potentially high costs depending on licensing and usage models
Learning curve for less tech-savvy users
Limited offline functionality when not connected to the internet
May require additional training or setup time for IT staff
Reliance on AirWatch ecosystem may not suit all organizations

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