VMware RemoteHelp 20.07

AirWatch, LLC – Freeware – iOS
out of 5 votes

VMware RemoteHelp™ is a remote support application that provides the convenience of securely sharing your screen with customer support representatives in real-time. Initiating a remote session is effortless: just download the application and input the 4-digit pin furnished by the support agent. As a user, you have the flexibility to pause or terminate remote sessions at your discretion.

It is important to note that VMware RemoteHelp is designed as a general support tool and is not specifically tailored for VMware products. For technical assistance related to VMware products and services, we recommend visiting www.vmware.com/support.

Overview

VMware RemoteHelp is a Freeware software in the category Business developed by AirWatch, LLC.

The latest version of VMware RemoteHelp is 20.07, released on 09/25/2024. It was initially added to our database on 09/25/2024.

VMware RemoteHelp runs on the following operating systems: iOS.

Users of VMware RemoteHelp gave it a rating of 5 out of 5 stars.

Pros

User-friendly interface that simplifies remote support
Robust security measures to protect sensitive data
Integration with AirWatch platform for streamlined management
Cross-device compatibility, allows support for various devices
Real-time chat functionality for improved communication between agents and users
Efficient troubleshooting tools that help diagnose problems quickly
Customizable settings to fit organizational needs

Cons

Requires a stable internet connection for optimal performance
Potentially high costs depending on licensing and usage models
Learning curve for less tech-savvy users
Limited offline functionality when not connected to the internet
May require additional training or setup time for IT staff
Reliance on AirWatch ecosystem may not suit all organizations

Screenshots (Click to view larger)

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Latest Version
20.07

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